Frequently Asked Questions

Discover everything you need to know about your Luminance Milano experience.

What makes Luminance Milano products unique?

Our products are formulated in Italy using a blend of high-performance botanical extracts and advanced dermatological science, ensuring luxury quality with visible results.

Do you offer international shipping?

Yes, we ship our beauty collections worldwide. Delivery times vary by location, typically ranging from 3 to 7 business days for international orders.

Are your products cruelty-free?

Absolutely. Luminance Milano is committed to ethical beauty; we never test our products or ingredients on animals at any stage of production.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our concierge team to initiate a return.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a seamless and secure checkout experience.